5 Benefits of Outsourcing for Small Businesses

Many entrepreneurs believe that outsourcing is reserved for big companies. However, small businesses can also derive many benefits from the practice. Here are some of the ways that outsourcing business functions can benefit your small business. 1. Increased efficiency Small businesses can run more efficiently by outsourcing some processes to specialists. Utilizing third parties’ special…

Creating the Right Impression on LinkedIn

LinkedIn is a networking platform for professionals and businesses looking to connect with like-minded people, potential employers and new customers. Creating the right impression is essential for making useful connections on LinkedIn. Your LinkedIn profile is the first chance you will have to present yourself to the LinkedIn community, so it’s important to create a…

Meet Facebook’s New Emotions!

Attention Facebook Users! Are you tired of not being able to express how you actually feel on Facebook posts, photos, etc.? Great news – Facebook is finally acknowledging that “like” is not the right sentiment for every occasion and is offering new options! Reactions, five emoting emojis, were rolled out to Facebook’s more than 1.5…

Why Customer Experience is the New Customer Service

The relationship between a business and its customers has evolved greatly over recent decades. Commercial organizations have long understood that the customer is central to their success, but the way many businesses have developed their service offerings has often left customers feeling short-changed. The customer experience has suffered in the pursuit of the holy grail…